Owning rental properties is a smart investment but the reality is that if you don’t keep your tenants happy you risk losing them
Thankfully, tenant happiness isn’t as difficult as it seems especially if you follow these simple tips.
Tip #1 – Be Accessible To Your Tenants
When renting to new tenants it’s best to give them multiple ways to contact you so that they know how to reach you especially if their furnace needs to be repaired, or if they have another issue that has to be resolved immediately.
You don’t want your tenants calling you 24-7 so it’s best to consider hiring an answering service, or offer your tenants different ways to reach you via call/text or email.
Tip #2 – Make Improvements To The Property
Besides being accessible, another thing that you can do to keep your tenants happy is to make improvements to the property during the year.
Yes, you can’t always make major improvements whole the property is occupied, but things like exterior renovations and curb scape improvements, can go a long way at showing your tenant that you care about the property and value their business.
Tip #3 – Focus On Quality, Not Quantity
When you plan on making repairs to your property, it’s always best to focus on quantity and not the quality of repairs.
If you hire a contractor who does poor work, those shoddy repairs will stand out to your tenant and cause them to think that you want to invest as cheaply as possible in your property so it’s best to find the best contractor who can do great work each time.
Tip #4 – Communicate With Your Tenants
Always take the time to communicate with your tenants on everything, including repairs or maintenance because that communication now will make it easier for you to make repairs or improvements that require days or weeks to complete.
Tip #5 – Keep Your Promises
Last of all, but most important, when you make promises to your tenants it’s always best to keep them because multiple broken promises will only lead to frustration for your tenant and prompt them to look for another rental when their lease expires.
Contact Rent Portland Homes
At Rent Portland Homes, we make owning rental properties in Portland easy.
For more property management tips, or to speak with us about our services, contact us today by clicking here to connect with us online.
