Are you searching for the recipe for success when you own rental properties? The answer is five-star reviews.
In today’s world, every tenant is going to look online first for reviews before renting and if a landlord has negative reviews, that landlord can expect their rental property to take a lot longer for them to rent.
If you’re ready to grow your portfolio of investment properties, this article will provide you with a blueprint that you can use for getting more five-star reviews for your business.
Tips For Getting More 5 Star Reviews
Step 1 – Ask every new tenant for a review – This is an important part of the process when getting reviews because you want to ask a tenant for a review, especially if you provided them with excellent service during the onboarding process.
Step 2 – Follow up with your tenants who haven’t left reviews – Since reviews are like gold to landlords, don’t hesitate to ask tenants who haven’t left reviews yet if they will do so on Facebook, Google My Business, Yelp, or another website.
Step 3 – Respond to negative reviews – Another important step to collecting 5-star reviews is responding to negative reviews. This is essential because you may be able to win over a tenant who left a negative review by inspiring them to leave a 5-star review.
Step 4 – Offer tenants incentives for changing their negative reviews – Last of all, but most important, once you resolve an issue with a tenant, if they left a negative review, you shouldn’t hesitate to offer them an incentive to change their negative review to a positive review.
Incentives can be helpful but you also must make sure that this part of the process is done right because you don’t want to insult your tenant and permanently ruin your relationship with them.
Contact Rent Portland Homes
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